Refund Policy

Clear, transparent, and fair cancellation guidelines for your room reservations.

Last Updated: January 2026

At Gada Bhavan Mayapur, we strive to be as accommodating as possible for yatris visiting the holy Dham. However, to ensure fair availability of rooms for all devotees, we maintain a structured cancellation and refund policy. Please review the guidelines below before making your booking.

1. Standard Cancellation Guidelines

If you need to cancel your room reservation, the following refund structure will apply based on the date of your cancellation request relative to your scheduled Check-In date:

7 Days or More Prior to Check-In: Cancellations made 7 days or more before the scheduled check-in date are eligible for a 100% full refund of the booking advance (excluding any minor bank transaction/payment gateway charges).
3 to 6 Days Prior to Check-In: Cancellations made between 3 to 6 days before the scheduled check-in date will incur a cancellation fee. You will be eligible for a 50% refund of your booking amount.
Within 48 Hours of Check-In: Cancellations made within 48 hours of the scheduled 10:00 AM check-in time are non-refundable. No amount will be refunded in this scenario.

                    Festival Period Note: During major festivals in Mayapur (such as Gaura Purnima, Kartik Masa, Janmashtami, and Radhashtami), all bookings are considered strictly non-refundable once confirmed, due to exceptionally high pilgrim demand.
                

2. How to Request a Cancellation

To request a cancellation and initiate a refund, please contact our Front Desk strictly via the following official channels:

WhatsApp: Send a message to +91 8893256385 from the same number used during booking.
Email: Send a written cancellation request to [email protected] with your Booking Details, Full Name, and Check-In Date.

Verbal cancellations over standard phone calls without written WhatsApp/Email confirmation will not be considered valid for refund processing.

3. Refund Processing Timeline

Once your cancellation is approved according to the policy tiers mentioned above, the refund will be initiated from our end within 48 hours.
Please allow 5 to 7 business days for the refunded amount to reflect in your original payment source (Bank Account, UPI, or Credit Card), depending on your bank's processing time.

4. Modifications to Bookings

If you wish to postpone or modify your travel dates rather than cancel completely, please inform us at least 5 days prior to your original check-in date. We will do our best to accommodate the change without any penalty, strictly subject to room availability for the new dates. If the new dates fall under a different tariff period, the difference in room rates will apply.

5. No-Show & Early Departure Policy

No-Show: If a guest fails to arrive on the scheduled check-in date without prior notification, the booking will be automatically cancelled as a "No-Show," and no refund will be issued.
Early Departure: If you decide to check out earlier than your reserved departure date, the remaining nights are non-refundable.

6. Right to Cancel by Management

In extremely rare circumstances (such as unforeseen maintenance issues or natural emergencies), Gada Bhavan Mayapur reserves the right to cancel a reservation. If we are forced to cancel your booking, we will provide you with a 100% full refund immediately and assist you in finding alternative accommodation nearby.